OnPark help centre
Frequently Asked Questions
Find answers about airport parking with OnPark, including booking, Park & Ride, Self Park, Meet & Greet, payments, vehicles, rewards and airport-specific information.
Compare Park & Ride, Self Park and Meet & Greet parking, then use the airport filter for location-specific answers.
4 answers found
What are OnPark Rewards?
Rewards
Eligible purchases may earn points. Earning and redemption rates can change; the current rate is shown during the relevant booking or reward process.
Can guest customers earn reward points?
Rewards
Eligible guest purchases may create unclaimed points linked to the booking email. They can later be claimed after the customer verifies that email and links them to an account.
Can unclaimed rewards be claimed more than once?
Rewards
No. Each eligible unclaimed reward transaction can be attached to an account only once.
Can I use reward points for Car Care?
Rewards
No. Selected eligible Car Care services may earn points, but points cannot currently be redeemed against Car Care.