Onpark Rewards: Your Path to Smarter Parking
Welcome to Onpark Rewards – Where Every Parking Experience Earns You More!
At Onpark, we believe in rewarding our loyal customers. That’s why we’ve created the Onpark Rewards Program – a simple, transparent way to earn valuable points every time you book with us directly. Whether you’re jetting off on holiday, traveling for business, or attending an event, your parking can now work harder for you.
🟢 How It Works: Earn, Save, Repeat
1. EARN POINTS ON EVERY DIRECT BOOKING
Earn 1 Point for every £1 you spend on eligible services
Book directly through Onpark.co.uk to qualify
Log into your account when booking to ensure your points are tracked
💡 Pro Tip: Always log in before booking! Guest checkouts won’t earn you points.
2. WHAT COUNTS TOWARD POINTS?
You earn points on:
Your original parking booking total
EV charging included in your original booking
Service fees included in your initial payment
Points are only awarded on your original booking amount – additional charges like late arrivals, extended stays, or extra services won’t earn additional points.
3. POINTS HAVE REAL VALUE
Each point = £0.15 toward future bookings
100 points minimum redemption (£15 value)
Up to 500 points per booking (£75 maximum discount)
🔒 Important Rules to Know
🚫 What Doesn’t Earn Points?
To ensure fairness for all our customers, points are NOT earned on:
Bookings made through third-party websites or agents
Guest checkouts (when you’re not logged in)
Additional payments after your original booking
Taxes, fines, or insurance fees
💳 Redeeming Your Points is Easy
Log into your Onpark account
Make your booking as usual
At checkout, your available points will automatically display
Choose how many points to apply (minimum 100)
Watch your total reduce instantly!
Example: 300 points = £45 off your next parking booking!
📊 Managing Your Points
✅ No Expiry – Points Last Forever!
Your points never expire – use them whenever you’re ready
No rush, no pressure – save up for bigger savings
Your loyalty stays with you for as long as you need
↩️ Cancellations & Refunds
If you cancel a booking, points earned from that booking will be deducted
If you used points on a cancelled booking, they’ll be returned to your account
Points have no cash value and can’t be refunded as money
🚨 Key Policies
Points are non-transferable – they stay with your account only
No cash alternatives – points can only be used for Onpark services
We reserve the right to adjust points in cases of errors or system issues
🌟 Maximize Your Rewards
Best Practices:
✅ Always book directly at Onpark.co.uk
✅ Log into your account before booking
✅ Save up your points for bigger savings
✅ Combine points with other payment methods
✅ Book well in advance to avoid additional charges
Avoid:
❌ Booking through third-party sites
❌ Using guest checkout
❌ Expecting points on additional payments
❓ Frequently Asked Questions
Q: How do I check my points balance?
A: Log into your Onpark account and visit the “My Rewards” section.
Q: Why didn’t I get points for my booking?
A: Common reasons include: booking through a third party, using guest checkout, or booking over the phone/email instead of online.
Q: Can I share my points with family?
A: No, points are non-transferable and can only be used by the account holder.
Q: What happens if I get a refund?
A: Any points earned from that booking will be deducted from your account.
Q: Do my points expire?
A: No! Your points never expire. Use them whenever you’re ready.
Q: Can I use points to pay for everything?
A: Points can cover most parking costs but can’t be used for taxes, fines, or certain surcharges.
📞 Need Help?
Rewards Program Support:
📧 [email protected]
🌐 Onpark.co.uk/rewards
🚀 Start Earning Today!
Your next parking booking could be earning you points toward future savings. Remember:
Book Direct + Log In = Earn Points That Never Expire
It’s that simple. Every journey starts with parking – make yours more rewarding with Onpark Rewards.